Frequently Asked Questions (FAQs)
Eco-Age.store

What payment methods do you accept?

We accept the following payment methods:

• PayPal: A secure, fast, and user-friendly payment option.
• Payoneer: A trusted platform for seamless transactions worldwide.

How much is the shipping fee?

We charge a flat rate shipping fee of $6.99 per order.

How long does it take to process my order?

Orders are typically processed and prepared for shipment within 1-3 business days after payment confirmation.

What is your return and refund policy?

We offer a hassle-free return policy:

• Items can be returned within 30 days of receiving your order.
• Refunds will be processed back to your original payment method once the returned items are inspected.
  For more details, please review our Returns & Refund Policy.

Do you ship internationally?

At the moment, we only ship orders within the United States.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the shipping carrier’s website.

Can I cancel or change my order?

If you need to cancel or modify your order, please contact us as soon as possible:

• Email: [email protected]
• Phone: +1 438-345-8752
  Orders can only be adjusted before they are shipped.

What is the delivery time?

Once shipped, delivery takes 7-15 business days depending on your location.